Philosophy Of Care Residents In Our Home Shall Have The Right :  •To retain their personal dignity and independence irrespective of the severity of their physical or mental infirmary. •To have skilled, sensitive nursing care to enable them to achieve the highest possible quality of life. •To have their social, emotional, religious, cultural and political needs accepted & respected. •To have their personal privacy respected. •To be consulted about daily living arrangements in the Home, and to participate in discussions about any proposed changes to those arrangements.        •To be fully involved in and fully informed about their individual assessment of need. •To make informed choices about their future personal care plans. •To have  a regular review of their individual circumstances, at which they have the right to be present. •To be fully informed about the services provided by the Home and the Trusts, eg  Free Nursing Care, Care Management funding. •To choose their own medical practitioner, dentist and optician to consult them in private. •To manage their own financial and personal affairs. •To not be moved without consultation •To have access to a formal complaints procedure. •All long stay residents should be placed on the electoral register and given the opportunity to vote by post where necessary. The only restrictions are the legal requirements necessary to provide the level of care the residents need and those necessary to protect the health and safety of the residents. “Residents In Our Home Have The Right To Retain their Personal Dignity and Independence irrespective of the severity of their physical or mental infirmary.” “Combining nursing excellence with individual care in an atmosphere of enjoyment” CALL US t:   028 9042 6558 EMAIL US e: Richmond Nursing Home 19 Seafront Road Cultra, Holywood BT18 0BB CALL US T: 028 9042 6558 F: 028 9042 6558 M: 07743 532219 EMAIL US E: